Canada Post is the corporation responsible for the shipment of items by postal mail in Canada. Canada Post has advised the public of a potential service disruption due to a labour dispute between the corporation and the employees’ union. This may result in service disruptions and delayed delivery of mail and packages. The service interruption could begin as early as Friday, November 15.
As a result of the potential service disruption, ICAS will not send any reports or documents by mail until the labour dispute is resolved. Applicants who have requested delivery of reports and/or documents by regular mail have the option to request delivery by courier or have the package held at ICAS until the dispute is resolved.
To ensure the timely arrival of your documents and report, ICAS strongly recommends that documents be shipped to our office by courier and that you select return delivery of your report by courier.
ICAS’ office is open by appointment only for clients to submit original documents in-person.
If you have already applied for an Assessment Report and you would like to schedule an appointment for in-person submission of your original education documents, please contact info@icascanada.ca and provide your ICAS File Number.
If you have not yet applied for an Assessment Report or if you have questions relating to our services, please Contact Us. At this time, ICAS is unable to provide in-person support for any service other than scheduled appointments for submission of original documents. ICAS will be unable to assist you if you visit the office without a pre-booked appointment.
Thank you for your understanding.
The average processing time is 20 weeks after all required documents are received in our office.
All files are handled as quickly as is possible, in order, based on the date of receipt of complete documentation. Rush services are not available.
Processing time begins when all required documentation has been received in our office. These are an estimate only and rush services are not available.
The following are the current average processing times for each type of ICAS Assessment Report:
General Assessment Report (8-10 weeks)
Secondary School Comprehensive Assessment Report (8-10 weeks)
Postsecondary Comprehensive Assessment Report and Secondary and Postsecondary Comprehensive Assessment Report (25 weeks).
Please note that these estimates do not apply to assessments for immigration to Canada.
If you are applying for immigration to Canada, ICAS has a separate application process for immigration applicants who require an ECA.